Custom CRM Software Without Starting From Zero

Once a business outgrows its spreadsheet, there are usually two ways to get a CRM. Rent one and bend your process around it, paying per seat. Or hire a CRM development company to build one from a blank repository, wait months for it, and then maintain it yourself.

We offer a third option. Your CRM is built on an engine that's already running in production, configured to the way your business works, and deployed on its own isolated stack.

Compare Rent a CRM Build from scratch Araptus custom CRM
Where your data lives A shared database with every other customer Wherever the developer sets it up Your own isolated database
How you pay Per seat, every month A large build, then ongoing maintenance Quoted per business. No per-seat fees
Fits your workflow You adapt to their feature list Eventually, after a long build Configured to it from day one, extended where it isn't
Starting point Generic software A blank repository An engine already running in production
Who keeps it running The vendor, on their roadmap You, or whoever you can hire We host, patch, and monitor it

What Our CRM Development Services Include

Each build starts from the modules your business runs on. Everything else stays switched off.

Lead pipeline

Every form on your website lands in the pipeline, not an inbox.

Clients and a client portal

Clients see their own projects, updates, scheduling, and messages. Nothing else.

Proposals

Proposals your clients can shape, with an invoice one click away.

Scheduling

Availability and bookings in the same system as the client record.

Billing

Stripe invoices, a billing portal, and escalating reminders when a payment fails.

Outreach pages

A personalised page per prospect, tracked back to their lead record.

Roles and permissions

Admins, sales, engineers, and clients each see only what their role needs.

Industry modules

Twenty of them, from estimates to policies to itineraries, switched on per business.

See every module, and how the configuration works, on the Doon CRM engine page.

Your Own Isolated Stack

Nearly every rented CRM keeps all of its customers in one shared database, separated by a filter on each row. Yours doesn't share anything. If another business gets breached, it can't reach you.

Your own database

Not a shared table with row-level filters.

Your own security

Honeypots, rate limiting, and attack mode, per instance.

Your own API keys

Stripe, email, and SMS, isolated from every other client.

Why do most CRMs share a database, and when is that still the right choice? We wrote it up in single-tenant vs multi-tenant CRM.

How a Custom CRM Build Works

01

Discovery

We map the work your team actually does: where leads come from, how a job moves, who needs to see what.

02

Configure

Modules switched on, pipelines and fields shaped to your process, roles set for your team.

03

Extend

Where no module fits, we scope custom development up front, before anything is built.

04

Migrate

Your existing data moves into your own database, with a dry-run preview first.

05

Run

We host, patch, and monitor it. Your team just uses it.

A CRM That Knows Your Industry

A generic CRM is built for a sales team. A home-services company needs estimates and service areas. An insurance agency needs policies and compliance tracking. A nonprofit needs donations and events. The same engine handles all of them because each business only switches on what it uses.

For a worked example, see the pool service CRM: leads, field estimates, recurring scheduling, and billing for a service route.

Tell Us How Your Business Runs

We'll map it to modules, flag anything that needs custom work, and quote the build. No per-seat pricing.

Get a Quote Try the Live Demo