Travel & Concierge Industry Solutions
Your Clients Want Experiences. Not PDFs.
Travel planning runs on trust, timing, and details. Your ecosystem handles all three — itinerary building, booking management, proposals that close, and a client portal where travelers see their trip come together in real time.
The Problem
You're running a travel business on spreadsheets and email threads.
Itineraries live in Google Docs. One change means updating three files and resending. Clients lose them in their inbox.
Bookings fall through the cracks. Vendor confirmations, client deposits, and calendar holds across four different tools. Nothing talks to each other.
Proposals feel generic. Same PDF template with different destination names. Clients can't sign, can't pay, and can't tell what's included.
You can't scale past your memory. Every trip lives in your head. If you take a vacation, your business stops.
Your Ecosystem
Highlander (Website)
Showcases destinations, travel styles, and past experiences. The AI Context Layer makes your expertise discoverable when travelers ask AI assistants for trip planning help.
Doon (Operations)
Your CRM configured for travel — itinerary building, booking calendar, proposal workflows, and client scheduling. Every trip has a timeline. Every client has a portal.
Signal (Intelligence)
Track which destinations convert, which seasons drive bookings, and which referral sources bring your best clients.
Modules That Matter
Itineraries
Build day-by-day trip plans with vendors, accommodations, and activities. Share a live link with clients — updates sync instantly.
Booking Calendar
Public booking page with deposit collection via Stripe. Clients pick their consultation slot, pay, and land in your pipeline.
Proposals
Branded trip proposals with pricing breakdowns. Client signs online, Stripe invoice auto-creates, you get notified.
Scheduling
Manage availability for consultations, trip reviews, and concierge calls. Hour bundles for retainer clients.
Clients
Full profiles — travel preferences, passport details, past trips, billing history. Everything in one place.
Chat
Direct messaging with travelers during trip planning. No more email chains with 47 replies.
What It Looks Like
A Monday morning on Araptus.
Two new consultation bookings came in over the weekend — clients found you through an AI travel recommendation that cited your site. Deposits already collected.
You pull up the first client. They want 10 days in Japan. You open the itinerary builder, block out days, add your preferred ryokan in Kyoto, train passes, restaurant reservations. You share the live link.
The client messages through the portal: "Can we add a day in Osaka?" You drag the itinerary, add the day, drop in your go-to spots. They see it update in real time. No email. No PDF. No version confusion.
By Wednesday, the proposal is signed, the deposit processed, and the trip is on your calendar. You didn't chase a single email.
Build Trips, Not Spreadsheets.
We'll configure your travel ecosystem — itineraries, bookings, proposals, and a client portal that makes you look as good as the destinations you sell.
Book a Consultation