Service Agreements
At Araptus, we offer a variety of service agreements designed to meet the diverse needs of our clients. Whether you need a standard agreement or a customized solution, we ensure clear terms and successful collaboration.
Comprehensive Service Agreements
Standard Service Agreement
This agreement covers all the fundamental aspects of our collaboration, including scope of work, project timelines, payment terms, and confidentiality policies. It ensures a clear understanding between both parties and provides a framework for accountability and quality assurance.
Extended Service Agreement
An extended service agreement includes all the features of the standard agreement with additional support and maintenance services post-deployment. This agreement is ideal for projects that require ongoing optimization, updates, and technical support.
Custom Service Agreement
For clients with specific needs that are not covered by standard or extended agreements, we offer the option to create a fully customized service agreement. This includes tailored terms that address unique project requirements, specialized support, and any additional services deemed necessary for project success.
Project-Based Agreement
Designed for single projects with defined outcomes and timelines, this agreement focuses on delivering specific results. It outlines detailed project deliverables, milestones, and completion criteria, providing a clear roadmap for both parties.
Retainer Agreement
Our retainer agreement is suitable for clients who need continuous services over a longer period. This arrangement provides ongoing support at a fixed monthly rate, allowing for predictable budgeting and ensuring that resources are always available when needed.
Performance-Based Agreement
This agreement ties payment terms to performance metrics and project outcomes. It's designed to align the interests of both parties and focus on achieving specific, agreed-upon results, offering peace of mind through guaranteed service quality.
Benefits of Our Service Agreements
Clarity & Transparency
Clear terms and expectations for both parties
Legal Protection
Safeguards your interests and intellectual property
Flexibility
Options to suit different project needs and budgets
Or Skip Complex Agreements—Get Highlander
Tired of negotiating custom agreements for every feature? Highlander comes with a simple, transparent agreement covering all 22+ enterprise systems.
Traditional Service Agreements
- Separate agreements for each service
- Complex negotiation process
- Unclear scope and deliverables
- Additional fees for new features
- Maintenance and support separate
- Weeks of back-and-forth
Highlander Agreement
- One simple agreement for everything
- Transparent pricing and terms
- Clear scope: 22+ systems included
- All features included—no hidden costs
- Maintenance and support built-in
- Sign and launch in days
Everything Covered in One Agreement
Development
Design
CMS/CRM
E-commerce
SEO
Security
Support
Updates
One agreement. Complete platform. Zero surprises.
Find the Right Agreement for Your Project
Our team can help you determine which service agreement best suits your specific needs and project requirements.
