Case Studies

Challenge

A pet industry brand wanted to launch a social voting competition — photo submissions, community voting, seasonal leaderboards, and subscription-based premium features. No off-the-shelf platform could handle the voting mechanics, anti-fraud protections, and gamification layers.

What We Built

• Photo submission with moderation queue
• Voting engine with fraud detection and rate limiting
• Seasonal competitions with leaderboards and achievement badges
• Subscription tiers with Stripe billing
• Gamification layer with points, streaks, and unlockable rewards

Outcome

Launched with thousands of participants in the first season. Subscription revenue exceeded projections. The platform runs year-round with seasonal competition cycles.

Challenge

A premium personal care company needed to unify three sales channels — wholesale, DTC, and subscription boxes — into a single operation. They were managing inventory across spreadsheets with no visibility into which channel drove actual profit.

What We Built

• Unified commerce platform bridging wholesale, DTC, and subscription
• Subscription management with flexible billing cycles
• Wholesale portal with tiered pricing
• Inventory management across all channels with reorder alerts
• Revenue analytics by channel, product, and customer cohort

Outcome

Consolidated three disconnected operations into one platform. Subscription churn dropped. Wholesale reordering became self-service. Scaled from regional to national distribution.

Challenge

A growing ad agency needed a client acquisition engine — networking events, SMS keyword marketing, AI-powered ad copy, and campaign management across dozens of clients. Tools were fragmented across six platforms with no shared data.

What We Built

• Networking event management with registration and follow-up automation
• SMS keyword system with automatic nurture sequences
• AI ad copy generator configured for the agency's voice and tone
• Client campaign dashboard with budget and performance tracking
• Lead pipeline from event attendee to client

Outcome

Event-to-client conversion rate doubled. SMS keywords became their top lead source. Campaign management time dropped by half.

Challenge

A pool company's WordPress site got hacked twice. They had no CRM, scheduled jobs via text message, and invoiced by mailing paper bills. They needed to start over — properly.

What We Built

• Hardened website on Highlander — no WordPress, no plugins, no attack surface
• Security middleware with rate limiting and honeypot traps
• Full CRM with estimates, scheduling, and client management
• Online booking with Stripe payment collection
• Mobile-friendly dashboard for field techs

Outcome

Zero security incidents since launch. Online bookings replaced phone tag. Estimates go out in minutes instead of days. Paper invoices eliminated.

Challenge

An insurance agency tracked compliance deadlines on a wall calendar, managed renewals in their head, and communicated with clients by phone only. When a producer left, their book of business nearly walked out the door.

What We Built

• Compliance tracking with license expiration alerts and CE monitoring
• Policy management with 90/60/30 day automated renewal reminders
• Client profiles with full communication history
• Producer dashboards with book of business and retention rates
• Secure document storage for policies and compliance records

Outcome

Zero missed renewals in the first year. Client retention improved. Producer transitions became seamless with documented relationships and policies.

Challenge

A security project needed a native macOS application to scan for threats — unsigned processes, persistence mechanisms, suspicious network connections. It had to run light and present complex data simply.

What We Built

• Native macOS menu bar application
• Process scanner identifying unsigned and suspicious binaries
• Persistence mechanism auditing — launch agents, daemons, login items
• Network connection analysis with geographic mapping
• Color-coded threat status with remediation guidance

Outcome

Deployed as an internal security tool. Identified persistent threats that commercial antivirus missed. Runs continuously with minimal resource consumption.

Challenge

A business had years of institutional knowledge scattered across documents, notes, and people's memories. They needed it structured, searchable, and queryable by AI — answers grounded in company data, not generic responses.

What We Built

• Structured knowledge base with tags and linked notes
• Graph-aware search finding connected knowledge
• AI query layer for natural language questions
• Frequently accessed notes rising in relevance
• Full infrastructure documentation — processes, vendors, SOPs

Outcome

Onboarding time for new team members dropped dramatically. Institutional knowledge survived personnel changes. The AI assistant became the first place anyone checked.