Contact us

What Happens After You Reach Out

Your message goes to Kris Black — the engineer who would actually build the thing — not to an inbox monitored by a sales team. Most messages get a reply within one business day, and the reply is a real answer rather than a request to schedule a call about scheduling a call.

If what you need is straightforward, you will get a straight answer by email: whether it is something we do, roughly what it involves, and what it would take to start. If it is bigger than an email can settle, the next step is a scoping conversation where we work out what you are trying to fix and whether we are the right people to fix it. You can skip ahead and book that consultation directly if you already know you want one.

If you are an existing client with something broken, use support instead — it routes to the same person, faster, with your account context attached.

What To Include

None of this is required, and a two-line message is genuinely fine. But the more of it you can tell us up front, the more useful the first reply will be:

• What is happening now — the site you have, the tools you pay for, what is frustrating you about them.
• What you want to be different, described as an outcome rather than a feature list.
• Roughly how many customers or leads you handle in a month, so we can size the system honestly.
• Any deadline you are working against, and whether it is real or aspirational.
• Whether you are starting fresh or rescuing something an earlier vendor left behind.

Not sure what you need yet? The ecosystem overview lays out what each layer does, and how we work covers the process from discovery through launch.

Where We Are

Araptus LLC is based in Alvin, Texas, and works throughout the Houston metro — Pearland, League City, Friendswood, Sugar Land, and the surrounding area — as well as with clients well outside Texas. Local businesses often want someone they can meet in person for discovery; everything after that runs just as well remotely.